Need to update your fraud prevention software? Need to download new fraud prevention software? Find your updates & downloads here!
With the occasional release of newly designed banknotes, some software-based currency verification devices, such as the CT-550, will need to have their software upgraded to the newest version.
Without the upgrade of the new software, your machine will be unable to detect banknotes that were released into circulation after you purchased your product.
The software included with your CT-200 is up-to-date. There will likely be no updates until the new $100 (USD) bill is released; we estimate this will be sometime in 2023.
Make sure your CT-550 needs a software update by:
* Do NOT "Run" the .zip file. Instead, "Save" the .zip file and then right-click to "Extract" the .zip file. *
CT-550 Software Update Video:
CT-550 Troubleshooting:
There are three methods for updating your CT600 software; please choose the method easiest for you:
Option A: Download the update file & install via USB cord
The CT-600 software is updated in the same manner as the CT-550; for step-by-step software update instructions, click here.
Option B: Request the update file be sent to you via a preloaded MicroSD card
If you would like the file to be sent to you on a preloaded MicroSD card, please contact our support team by calling us at 800.883.8822 or by emailing us at support@fraudfighter.com.
Option C: Request the update file be sent to you electronically so that you can load it onto your own MicroSD card
If you would like the file to be sent to you electronically so that you can load the file onto your own MicroSD card, please contact our support team by calling us at 800.883.8822 or by emailing us at support@fraudfighter.com.
If you are experiencing issues with updating the software for any of our products, please contact our in-house support team:
Our team of fraud prevention specialists is here to guide and provide support for all your fraud prevention needs!
CONTACT OUR FRAUD PREVENTION TEAM1743 S. Grand Ave., Glendora, CA 91740
(800) 883-8822
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