Restaurant Fraud Prevention

Whether you operate a fine dining establishment, a fast-casual chain, or a quick service location, your restaurant is not immune to fraud—and in many cases, may be a prime target for it.

Quick service restaurants are especially vulnerable to payment-related fraud, given the fast-paced checkout environment, high turnover among staff, and volume of low-dollar transactions. With little time to examine payment documents or customer behavior, counterfeit bills and stolen credit cards can easily slip through unnoticed. Meanwhile, full-service and high-end restaurants are often targeted for larger fraudulent transactions, including the use of fake IDs to purchase alcohol or impersonate VIP clients, and credit card fraud during high-ticket dinner tabs or private event bookings.

Because of the high costs of fraud, the restaurant industry is well advised to implement fraud prevention controls designed to help reduce the risk of fraud. No matter what type of service provided, restaurants rely on ID’s, cash and credit cards. Additionally, due to increasing legal requirements, the industry must find cost effective and non–intrusive methods of ensuring customer identity. It is vital now more than ever to verify not only the age of patrons, but also the authenticity of ID’s, cash, credit cards and checks in order to prevent counterfeit fraud from occurring in the first place.

And now, with heightened legal scrutiny and customer safety concerns, restaurants of all types must also verify customer identity and age—especially when serving alcohol or managing loyalty programs, online ordering, and third-party delivery services. A single oversight, such as serving alcohol to a minor, can result in fines, loss of licenses, and permanent damage to your restaurant’s reputation.

That’s why it’s more important than ever to confirm both the legitimacy of the payment and the authenticity of the customer’s identity.

Don't let fraudsters rob your restaurant of your hard-earned money by paying with counterfeit money or stolen credit cards!

Our multi–layered approach to fraud prevention utilizes counterfeit detectors, which do wonders at minimizing risk and increasing the bottom line, sustaining competitive advantage in the marketplace.

Help your staff to never again be fooled by counterfeit cash, credit cards, and driver's licenses. Counterfeit detectors can essentially pay for themselves with just one prevented fraudulent transaction.

FraudFighter™ Solutions: A Smart Defense Against Restaurant Fraud

• Driver’s licenses and ID cards to confirm legal age for alcohol or restricted items
• Credit and debit cards to prevent chargebacks and unauthorized transactions
• Cash to eliminate losses tied to counterfeit bills
• Checks and payment apps where applicable, to validate legitimacy before processing

Whether used at the bar, front counter, or service terminal, these tools are fast, easy to use, and require minimal training. With the ability to instantly detect fake IDs, your staff will never again need to rely on guesswork or gut instinct to make compliance-critical decisions.

One fraudulent transaction prevented can often pay for the equipment outright.

Use Cases: Where ID Authentication Makes a Difference

• Bar and Alcohol Service: Instantly verify age and ID authenticity to comply with liquor laws and avoid massive penalties for serving minors.
• Private Events and Catering: Confirm the identity of the individual making high-dollar reservations or bookings to prevent fraudulent chargebacks
• Loyalty Program Registrations: Ensure the identity tied to a rewards account is legitimate to prevent abuse or misuse.
• Online Orders with Pickup: Match ID verification to credit card name to combat fraud in pickup or delivery orders.
• Employee Discounts and Staff Perks: Authenticate employee identity during clock-in or discount redemption to stop unauthorized use.

Added Value: HR Protocols and compliance

FraudFighter™ doesn’t just help you protect revenue it helps you build a stronger team.

In addition to restaurant fraud prevention and payment compliance, our identity authentication solutions are essential for restaurant HR departments, especially in operations with high employee turnover. FraudFighter™ enables quick and accurate document verification during the hiring process, helping you:

• Confirm employment eligibility
  
  
• Comply with Form I-9 and Immigration and Nationality Act (INA) requirements
  
  
• Avoid penalties tied to improper or fraudulent hiring
  
  
• Protect against identity-based internal fraud

From the front of house to the back office, FraudFighter™ gives you the tools to ensure everyone is who they say they are—and every dollar you earn stays where it belongs.

We've been helping restaurants with their fraud prevention problems since 2000. We know just how important it is to keep all the profits you've earned, no matter how small. Just as much as you don't wan fraud to affect your business, we don't either. We're here to help!