FAQs
• What types of documents can the UV-16 Authenticate?
The UV-16 allows the user to authenticate the presence of invisible UV security features on many important documents, including: currency (US & foreign), credit cards, traveler checks, money orders, cashier’s checks, driver licenses, passports, social security cards, matricula consular, and numerous other items, such as vehicle title documents, birth certificates, casino chips and more.
• What environments can the UV-16 be used in?
The UV-16 is designed for use in high-volume, highly-lit environments. The steel construction and carefully designed “viewing box” combine to enable the UV16 to withstand the normal wear-and-tear that may occur at a busy retail counter, while providing the user with the brightest and clearest possible view of the glowing security features made visible by the UV lights.
• What comes with the UV-16 when I buy it?
• A 5-year warranty against manufacturing or material defect.
• Training materials with full-color images to show you what to look for on different types of documents.
• High-efficiency UV bulbs that produce 30% more UV intensity than competitor products.
• Our outstanding support team: you can always reach us during business hours, whether by phone or email, we are here and will respond to your questions right away.
• How do I know the UV-16 is right for me?
Below is a table that compares the UV-16 with our other manual counterfeit detection solutions:
| Model |
Power Source |
Light Source |
Form Function |
Dimensions (HxWxD)(in.) |
Warranty |
Material |
| ULED-2000 |
120V A/C |
Hi Quality Hybrid LED |
Countertop |
7.5 x 4.5 X 3.5 |
5 Yr |
Heavy-Duty Plastic |
| UV-16 |
120V A/C |
T5UV16-POS15 8-watt bulb |
Countertop |
6 x 6.27 x 3.7 |
5 Yr |
Steel |
| UV-16P |
120V A/C |
T5UV16-POS15 8-watt bulb |
Countertop |
6.5 x 5.5 x 3.5 |
3 Yr |
Heavy-Duty Plastic |
| POS-15 |
120V A/C |
T5UV16-POS15 8-watt bulb |
Mounted - Under Counter |
3 x 6.2 x 2.1 |
5 Yr |
Steel |
| UV Pro Pen |
2 x AAA |
Nichia LED |
Portable - Penlight |
6(L) x 1/2(diameter) |
5 Yr |
Aluminum |
| UV-4 |
120V A/C |
UVF-461 4-watt bulb |
Countertop |
7 x 3 x 3 |
30 Days |
Plastic |
| HH-4 |
4 x AA |
4-watt fluorescent tube |
Portable - Handheld |
7.4 x 2.2 x 0.82 |
30 Days |
Plastic |
Check out our Counterfeit Detector Buyer's Guide for more information or contact our informational support team by:
• Emailing info@fraudfighter.com
• Calling 800.883.8822
Warranty Info
For purposes of this warranty statement, the "Life of the Product" is defined as five (5) years from the date of original purchase.
The UV-16 counterfeit detection device is warranted to be free from material and workmanship defects, as long as the original purchaser owns the unit, during the life of the product. Supplier's limit of liability under this warranty is to repair or replace the product at Supplier's option. Consequential costs such as, but not limited to, loss of use, loss of time or freight charges are not covered. Any product that has been abused, altered, tampered, or incorrectly operated is not covered. Product finish is excluded from this warranty. No other warranties are expressed or implied. We reserve the right to make changes in design, materials and specifications without prior notice.
