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ID Document Authentication System

Installation Instructions

* WARNING: Do NOT connect your scanner device (ID-150, PENTA, AT10K, etc.) to your computer until all programs are installed. Full-Admin privileges required to install the software. *

This guide will walk you through installing all software components needed to operate the PALIDIN system for v3.1.3 and beyond. 



SYSTEM REQUIREMENTS
Component Recommended
CPU: Intel Only Intel Core i5 (minimum 2 GHz )
RAM 8 GB
Disk Space 128 GB
Operating System Windows 10 Pro 64 bit or 11 Pro 64 bit

 

Download/Installation Steps:

1.  Ensure you have provided PALIDIN Support with your PC Name, License Key, and Store Location before moving forward with the installation. 
 
2. Log out all users/apps  

*Recommendation: FraudFighter recommends, strongly, to log all users out of the PC before installation. Then login using a full-admin user account to prevent multiple UAC prompts during installation.*

 

 

 

3. Download the PALIDIN Installer

You first want to download the PALIDIN Full Installer. The installer includes all the programs you need to install the system. Download the installer by clicking one of the below links:

 

Stable Release

A version that has been fully tested for 30+ days

 

OR

 

Insider Release

               Newest release that includes the latest library and features 

 

 

4. Right click and run the installer as admin 

 

5. Accept Terms 

 

 

 
 

6. Copy/Paste your PALIDIN Portal Key 


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7. Select "Next"

 

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8. Click "Install" 


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9. PALIDIN will automatically begin to install all necessary software components and drivers. 

 

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10. Click "Close" 
 
 
 
 
 

 

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11. Right click the PALIDIN desktop icon and select "Run as administrator" 

 
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If you run into any problems with the installation or have any questions, please contact us by: 

Calling: 800.883.8822 
Emailing:  support@fraudfighter.com 

Visit our help site: https://palidinsupport.fraudfighter.com/ 

 
Monday-Friday 
7AM - 5PM PST